SMS Terms & Conditions

Effective date: March 13, 2026

How to Opt In

You may opt in to receive SMS messages from Insured by Castillo, operated by Great State USA LLC, by submitting your mobile number through our quote request form, another written or digital intake form, or by initiating a text conversation with us at (972) 233-7300.

Types of Messages

After opting in, you may receive:

• Account notifications and policy-related reminders
• Customer care messages and service follow-up
• Marketing messages related to quotes, coverage options, and promotions where consent has been provided

Message Frequency

Message frequency may vary.

Costs

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out

Reply STOP to opt out at any time. After opting out, you may receive one final confirmation message.

Help

Reply HELP for assistance, visit our Help page, email info@isuredbycastillo.com, or call (972) 233-7300.

Privacy

Your use of our text messaging program is also governed by our Privacy Policy.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Changes to Terms

We may update these terms from time to time by posting the revised version on this page.