Privacy Policy
Effective Date:
Insured by Castillo, operated by Great State USA LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit this website, request a quote, or communicate with us about insurance products and services.
Information We Collect
We may collect information you voluntarily provide, including your name, phone number, email address, mailing address, and details relevant to an insurance quote or service request. We may also collect technical usage data such as IP address, browser type, referring pages, device information, and interaction data.
How We Use Information
Great State USA LLC may use this information to respond to inquiries, prepare quotes, communicate about policies or service needs, improve website performance, maintain business records, and support compliance, fraud prevention, and operational needs.
Cookies and Analytics
We may use cookies, pixels, and similar technologies to measure site activity, remember preferences, and support analytics or marketing efforts. You can manage cookie behavior through your browser settings.
How We Share Information
We do not sell personal information for money. We may share information with insurance carriers, licensed service providers, website vendors, marketing or analytics partners, and other parties when reasonably necessary to provide requested services, operate the site, comply with legal obligations, or protect against fraud or misuse.
Mobile Information Sharing
SMS opt-in information and mobile phone numbers collected for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared only with service providers that help us deliver text messaging or related communications on our behalf.
TCPA and SMS Consent
By providing your telephone number to Insured by Castillo or Great State USA LLC, you expressly consent to receive telephone calls or text messages, including messages related to quote follow-up, customer care, policy servicing, and where permitted, marketing communications. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain records, satisfy legal or regulatory obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect personal information, but no system can guarantee absolute security.
Children's Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Contact
Questions about this Privacy Policy or communications preferences may be directed to Insured by Castillo, operated by Great State USA LLC, at info@isuredbycastillo.com or (972) 233-7300.